Advise For New Entrepreneurs: Outsource!

I read a book some years back while in college. At the time I couldn’t understand why my professor ( Fundamentals of Heat and Mass Transfer, Chemical Engineering) would ask us to read it and write a paper about it. It seemed very strange and unnecessary to say the least. Today, 3 years later, I am glad I read this brilliantly written book called “The World is Flat” by a certain Thomas Friedman. The book focuses on how the world’s work dynamic was changing and how companies were starting to seek/use the best talent from around the world rather than in their home state or country.

If you ever wondered why your HP customer service rep or Jet Blue customer rep (mistakenly) says “hello good morning” when it’s still 7p.m. your time and seems to have a rather exotic accent, it’s because the World is flat! Companies are starting to seek out people who are just as competent, if not more competent, to do the same task at a much cheaper rate. I mean come on, some guy says he’ll charge you $15/hour to be your assistant, while another steps up to the plate and offers to carry out the same services for $7/hour and do it just as well, won’t you be fascinated? even if you will probably never see this person? even if the only way you’ll send out tasks and receive answers is via email or skype?

I remember when I was looking to build a social networking site for my fellow chemical engineers around the country to keep in touch, I walked into a web services company office in Maryland where I was going to school at the time and pitched my idea. I am not a programmer, neither am I a designer who will deliver the results I was interested in. I am decent at best and that doesn’t cut it, so I needed someone else to do it for me. They told me it would cost $6,000. I thought they were taking the mickey out of me, but they weren’t pissing around. That’s how much they wanted. Then I checked out ODesk, having read about it on Techcrunch. To cut the long story short, I found a guy who did a good job for $1000. While the site did well, I had bigger dreams for it. I am working on making it more than just one major. I want a Biology major to sign on in UCLA and open his chat box on the site, find a fellow Biology major at the University of Maryland (who he has added, because they are the same major, or are in the same Sigma Alpha Lambda Frat) and ask him for help with a question he has about chromosomes. That’s what I want for the site. By the way, If you are interested in being a part of the (re)building process of this project, you are welcome to email me : tolu at genystartup dot com and we will see what we can do. Back to my story before I drifted, I basically saved $6k by outsourcing!

If you are a new Entrepreneur, you will have a hard time getting people to fund you, you will have a hard time convincing quality potential employees to come on board and make history with you, this is why you must outsource. I have a friend who owns his own small design company. He works out of his mom’s basement in Towson, MD. He makes about $9k every month and has two employees. He has never met any of them. Nirali is his personal asst./secretary/blogger/utility player, she’s based in Bangalore, India and according to him ” she kicks serious butt”. When he needs something done, he emails her the tasks, and when he’s up in the morning the completed tasks are waiting in his inbox…thanks to the big time difference between both countries. While he’s sleeping, it’s day time  for Nirali and she’s hard at work. How effective. His other employee, Jon, is a freelance web designer based in Shanghai, China. Whenever my mate has projects he can’t finish in the time allocated, he calls on Jon and together they complete the task. Both employees asked for $10/hour and do a great job. Sometimes I wonder that he’s taking advantage of them, but he mentioned how he never put a limit on their rate. He said he simply asked them what their rate was and they said $10/hour. The other good thing about outsourcing is you are not limiting your productivity or quality of results. You are not using the “best” talent in your home country of Australia (if you are Aussie) or England if that’s where you are from. You are looking for the best talent around the world and taking advantage of it. Crowdsourcing anyone?!

Starting out as an Entrepreneur could be rough, I experienced this first hand, you might have limited management experience, limited funds etc… Outsourcing is perhaps the way to go. It’s less expensive, less demanding and very productive if done right. Eventually as your company moves along and starts growing, you can start thinking of renting office space, hiring full time employees and expanding. But it’s a long hard journey before you get there, so in the meantime, Outsource!

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Tagged as: entrepreneurs, outsourcing, Start Up, The World is Flat: A Brief History of the Globalized World in the Twenty-first Century, Thomas Friedman