Outsourcing is something I do quite abit. I have been an advocate for well over 3 years now and have enjoyed it for the most part. It’s cheap, easy and time efficient. My favorite thing about Outsourcing is the fact that I could have a heap of work to get done before work time the next morning and if I don’t get through it all, I know I can have an assistant somewhere in a different timezone finish it up for me. Take for example the one time we were handling web development, design and branding for a new website and client. I had just started out with Gen Y startup and the section of it that handled website dev/design, so I felt the need to “show the S on my chest”. I didn’t care whatever it took back then and so I hired a team from countries around the world.

The new client had a bad experience with a previous supplier and was out of time, basically needed a turnover in less than 40hrs. I blindly took up the challenge and set out on a journey that I was 100% sure I wouldn’t finish, but the pride and need to make a point made me take it on anyway. I worked endlessly on the project but after a while it was evident I was running low on manpower and strength, that’s when I sent an email to my ever ready asst. in Lahore, Pakistan. It was 2a.m. in Baltimore USA but for him, it was the middle of workday. Suffice to say, somehow the project was done and delivered and the client is still with me till today.

Outsourcing also has it’s bad, actually very bad moments as well. It’s never going to be all rosy if you are into outsourcing some work. For people who are new to Outsourcing and don’t know people/teams you can pick as your partner or outsource team, it could be ridiculously daunting. Many take the decision process lightly and that shouldn’t be the case. It’s actually more important than hiring an in-house team because these are people you don’t know, never seen and have no clue whether their background and experience is only true on paper. You don’t know their style of work and have no control over how they do the work either. A close friend learned the hard way a couple of weeks ago when she picked out a team in India and handed them the reigns on a small project she was working on. She had 3weeks to get it done and so while she worked on the design section, she outsourced some of the dev. It’s been 6 weeks and the development is only 50% done. She lost that client and isn’t sure when the work will be done. Not all outsourced projects end up this way, neither are most of the developers looking for outsourced project, so don’t misconstrue the lesson of this post. You just need to make sure you learn to do the right things when you outsource.

To do List.

1.) Go through a trusted source. Merely doing a Google search of the word “outsource” will give you several articles on where to find great employees in other countries around the world. Elance is especially a huge meeting ground for tech work suppliers and people looking to outsource.

2.) Verify the information they give you. A lot of the people looking to take your work on fake their qualifications and experience. You must verify the information they give you and make sure all that work they claim to have done are actually their hand work. E-mail previous clients, call old employers…anything just to make sure you are not dealing with liars. If they lie about their previous work to win yours, you definitely don’t want them any where near yours.

P.S. A lot of suppliers do this, because most employers fail to verify any past experience.

3.) Keep good contact. Always stay in contact with whomever you do hire. Have skype meetings atleast once a week and build a closer relationship. Exchanging emails alone is never enough. Let them know that you mean business! Set up calls about twice a week or more depending the stage of the project or the amount of work required.

4.) Demand to see updates. This one explains itself. Don’t be led to believe you are closer to the finish line than you actually are. Most people fall victim of this.

In summary, Outsourcing can save you a lot of money and time IF done the right way. So do the right things to enjoy the experience.

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This brilliant post was written by Donna Fenn, I highly encourage you to pick up her book Upstarts!

Small business owners are typically an optimistic lot, even in the face of dismal economic conditions. But a recent American Express OPEN Small Business Monitor survey found that GenY entrepreneurs are more optimistic than most. “More than three-quarters (80%) of these entrepreneurs have a significantly more positive outlook on business prospects versus GenX and business owners overall (each 55%), and Baby Boomers (52%),” the survey noted. GenY business owners were most  likely to be hiring and making capital investments, and least likely to have cash flow issues and to be “stressed out” about the economy.

Those findings didn’t surprise me in the least. Last spring, as I was wrapping up my book, Upstarts!: How GenY Entrepreneurs are Rocking the World of Business (McGraw-Hill, 2009), I decided to do a short survey of the 150 young entrepreneurs I had interviewed. Among other things, I wanted to know how they were surviving the recession. Here’s what I found among the respondents: 20% said the recession had actually been good for their companies; 32% said they had felt very little impact; 44% said revenues would be lower in 2009 but that their companies were stable; and only 5% said they had taken a big hit and were barely hanging on.

When I followed up with some of them directly, it became clear that many entrepreneurs in this generation actually welcomed tough economic times. They said that the recession was teaching them the art of laser-like focus, and compelling them to make better decisions, to become more frugal, and to initiate systems and procedures that would help position them for economic recovery. Here are a few recession-trouncing strategies from Upstarts! that you can apply to your own company:

Pursue repeat business. It’s far less expensive to nail down repeat business from your existing customers than it is to land new ones. Now is the time to reap the benefits of those good customer relationships

that you’ve been cultivating over the past few months. At Undercurrent, a Manhattan-based digital marketing firm, co-founders Aaron Dignan and Josh Spear offer their young employees three levels of quarterly perks, depending on how many repeat business deals they manage to rustle up as a team. Three deals might earn everyone a Friday afternoon at the movies; six or nine deals could mean massages for all or a shopping spree at nearby Whole Foods. New rewards are offered every quarter to keep things interesting. The program keeps employees motivated and Undercurrent on the radar screens of important clients.

Focus on your core competency. Robert Weber’s company, W3i in Sartell, MN, markets third party computer applications and has been growing 53% a year. W3i continues to post significant gains this year because, Weber says, he had the foresight to eliminate divisions of the company that were hogging resources without generating significant revenue. He shut down a lead generation business and sold a mobile applications business “we never really figured out how to integrate into our main company.” With a single point of focus — “to be market leader in applications distribution” — Weber says the company is well positioned for growth this year.

Snap up top talent. Layoffs at big companies mean that there’s a surplus of great employees on the market now. Recently, Joel Holland, the CEO of Footage Firm, a Reston, VA company that sells stock video footage, put out the word that he wanted to hire a new head of web development and a top sales person. “I was shocked to get applications from executives who, in a better economic time, never would have taken my call, let alone responded to a job posting,” he says. “I hired a rock star web developer, and I’m in talks with a former hot shot at a major online media company to take the sales lead.” He’s also hired a part-time CFO, and picked up numerous talented freelancers — people

who would have been inaccessible in a better economy.

Respond rapidly to market shifts. The economy is almost certainly having a profound impact on you customers: they may have altered their purchasing habit, or found themselves with entirely different needs. It’s your job to respond to those shifts. Adelaide Lancaster and Amy Abrams, co-founders of Manhattan-based In Good Company Workplaces (IGC), run a membership organization that provides women business owners with shared office space. Previously, their clients were mostly mature, established business owners. But Lancaster notes that the recession has created more “entrepreneurs of necessity” and she’s seeing more opportunity for IGC among startups. So the company, which also offers consulting and educational programs to its members, has “begun to offer more start up oriented programs and an accountability group for folks that were more used to working in a structured environment and need help adjusting to working on their own,” says Lancaster. She and Abrams are also partnering with professional organizations that have traditionally catered to corporate women, but are now filled with people who have lost jobs and are considering starting companies.

Look for hidden sources of revenue. Sometimes your best source of new revenue is right under your nose. That’s what Talia Mashiach, the CEO ofEved Services in Chicago, has discovered. Mashiach’s company partners with hotels to provide their corporate clients with access to all the outside independent vendors they need to organize an event (such as florists, videographers, entertainment, transportation, etc.). Her competitive edge is the proprietary technology she developed to manage those vendors efficiently. The system works so well that Mashiach is now marketing it to other companies. “They’ll use our technology platform and pay us a transaction fee,” she explains. Also included in the package is access to an award-winning corporate university that Mashiach created for her own staff called Eved University. It’s not the revenue model what she had in mind when she first developed the technology, but it’s one that she now expects will spur significant growth for her company.

Author Bio:

Donna Fenn, author of Upstarts!: How GenY Entrepreneurs Are Rocking the World of Business and 8 Ways You CanProfit from Their Success and Alpha Dogs: How Your Small Business Can Become a Leader of the Pack, is a contributing writer at Inc. magazine. An expert on small business trends and entrepreneurship for more than 20 years, she is also a community leader on Work.com, a featured expert on SBTV.com, and a blogger on Inc.com. She lives in Pelham, NY, with her husband, Guian Heintzen, and is the proud mom of two GenYers.

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I have read many posts and heard alot of casts where people talk about quitting their day jobs or dropping off school to build their start-ups, that’s cool and all but make sure you take a minute or several minutes to rethink that decision. With the present state of the economy, I can see why anyone would give up on searching for a job and focus fully on their start-up. We’ve all read those fairytale stories of how Zuckerberg dropped out of Harvard to found Facebook, how Tim Ferriss quit his corporate job to build a successful business etc… but we never read those stories about how Joe dropped out of college to build a start-up but ended up homeless and hungry. The world we live in glorifies those success stories but forget the failures, not realizing how important it could be in teaching young Entrepreneurs to make the right decision.

If you feel as a young Entrepreneur that you have enough money to last you through your entire start-up process, then by all means follow your heart. The thing people don’t realize is that the money is not the only element of gain about having a job while chasing a start-up dream. If you know that your current job consumes too much of your time and you need to have a less demanding schedule, here’s a thought: find a part time job, a consulting gig at a start-up and keep a cashflow rather than giving it up all together. I always encourage Entrepreneurs to try associating themselves with other start-ups. If you can get a job at a start-up, try your best to! It’s a learning process that will prove immensely valuable. If you can’t get a full-time job there, truth is that a lot of start-ups outsource some aspects of their jobs – cease this opportunity, be active on their blogs and community, study their moves and make sure you learn something. It will come in handy. Here are some reasons why having a job helps your pursuit of start-up success:

1.) It keeps the money coming in. There’s always money floating around silicon valley and Investors are always looking for promising Entrepreneurs to invest in, BUT they are now very very careful with how much they spend. It’s more difficult to get money from investors these days if you are a first time Entrepreneur and the state of the economy can be blamed for that. Most Entrepreneurs have now turned to bootstrapping as the way of funding their business. How can you afford to bootstrap if you don’t have cashflow? even if you have money saved up somewhere, do you know how long that will last before you need more?

2.) It offers the opportunity to gain some useful experience. If you have a job whether in a start-up or not, you are bound to learn a thing or two that would be useful later on in your career as an Entrepreneur. You might find yourself learning how to manage other people, how to make the right business decisions, marketing and so forth. The possibilities are many. Now imagine if you were working at a start-up, you will see first hand what it takes to build/run a start-up. You are bound to learn important lessons, lessons like how to pitch investors, how to find the right work force, effective marketing strategy, carrying out customer tests etc..

3.) Having a job means Networking Opportunities. A lot of people associate Networking with having time to travel from event to event. On the job networking might be over-looked but there are many stories of people building relationships with co-workers, bosses or even clients and have gone on to build successful businesses with the help of these people. I can’t count how many ex-google employees, ex-paypal employees that have gone on to build start-ups that are performing better than okay at the moment. These people took advatage of the people they met while working at their old jobs and the results are obvious. So if you are a recent grad, it helps to atleast try looking for a job, rather than just focus fully on starting up a business.

4.) Having a Job means something to fall back on. Whether you like to hear this or not, most start-ups fail within the first year. I know every Entrepreneur believe it can’t be them, we all expect to succeed! After all we are the optimists and those investors are pessimists. But what if you do fail? what then? Having a job means something you can fall back on in this tough recession period where it’s more difficult to find a new job than it is for a camel to walk through the eye of a needle.

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